Application Management Services

Our application management services – fully backed by service level agreements (SLAs) – provide the highest levels of expertise, coverage, and flexibility.

Data Intensity’s team of global support professionals manages all aspects of your critical application systems, whether it’s performance tuning or troubleshooting, capacity planning or new deployments, system upgrades or architectural changes. Our employees are your employees…taking care of what is most critical to your business. Whether you leverage our proven operational process and change management methodology, or we integrate into your standard operating procedures, we can customize a solution that is tailor-made for your organization.

All of our services are facilitated by a named, onshore Technical Account Manager (TAM) assigned to your account to ensure consistency and quality. These individuals are backed by support personnel across our 24×7 domestic and international operations centers. The end result is the benefit of an onshore presence with the economics and time compression of offshore support. Each service we offer is delivered with the inherent flexibility to accommodate your growing business.

Applications Managed

  • Oracle EBS
  • PeopleSoft
  • Siebel
  • Hyperion
  • Business Intelligence
  • Agile
  • Demantra
  • GRC Suite
  • Billing & Revenue Management

Application Management Technology

  • WebLogic
  • SOA
  • Identity Management
  • WebCenter
  • ATG Web Commerce
  • Database Vault
  • Audit Vault
  • Enterprise Manager